Legal warning

1. BASIC INFORMATION ON DATA PROTECTION
Responsible: HOTEL VICTORIA, S.L.

Purpose: The attention of requests of various kinds by the User
Legitimation: Consent of the interested party.
Recipients: Other group companies. Treatment Managers inside or outside the EU, hosted by “PrivacyShield”
Rights: Access, rectify and delete the data, as well as other rights, as explained in the additional information + info …
Additional information: You can consult the additional and detailed information on Data Protection on our website: www.hotelvictoria.cat

2. ADDITIONAL INFORMATION
This Data Protection Policy regulates the processing of personal data provided by the User through the Internet portal (hereinafter, the “Portal”) that HOTEL VICTORIA, S.L. makes available to Internet users. This Policy is an integral part of the Legal Notice accessible at all times from the Portal. The User guarantees that the information provided is true, accurate, complete and up-to-date, being responsible for any direct or indirect damage or loss that may be caused as a result of breach of such obligation. In the event that the data provided belonged to a third party, the User guarantees that he has informed said third party of the aspects contained in this document and obtained his authorization to provide his data to HOTEL VICTORIA, S.L. for the purposes indicated. The Portal can offer functionalities to share content through third-party applications, such as Facebook or Twitter. These applications can collect and process information related to user navigation on different websites. Any personal information that is collected through these applications, can be used by third-party users, and their interactions are subject to the privacy policies of the companies that facilitate the applications. The Portal can host blogs, forums, and other social network applications or services in order to facilitate the exchange of knowledge and content. Any personal information provided by the user may be shared with other users of that service, on which HOTEL VICTORIA, S.L. It has no control. In order to offer information or services of interest depending on the location of the User, HOTEL VICTORIA, S.L. You will be able to access data related to the geolocation of the User’s device, in those cases where the user’s configuration allows it. For the purposes of technical security and system diagnostics, anonymously or aggregate, HOTEL VICTORIA, S.L. You can register the IP address (identification number of the device’s Internet access, which allows devices, systems and servers to recognize and communicate with each other). This information may also be used for analytical purposes of web performance.

2.1.Who is responsible for the processing of the User’s personal data?
Identity: HOTEL VICTORIA, S.L. with NIF B43100668
Postal address: Ctra. Barcelona, ​​96/98, 43882 Segur de Calafell (Tarragona) Telephone: 977 162 008
Email: info@hotelvictoria.cat

2.2. For what purpose do we treat the User’s personal data?
HOTEL VICTORIA, S.L. treats the information provided by the User in order to meet requests of various kinds made by him. Depending on the nature of the request, the purpose will pursue the management of: a. Queries and requests for proposals, (RFP) submitted through the contact form enabled for this purpose. b. Resumes sent through the Portal. c. Participation in blogs, through comments. d. Communications through the Ethics Line or Whistle-blowingHotline, (v) surveys. and. Electronic communications of an informative nature, according to your interests. HOTEL VICTORIA, S.L. You can prepare a commercial profile, based on the information provided. Automated decisions will not be made based on that profile. In the event that the User registers on the Portal through the social login, HOTEL VICTORIA, S.L. You will only access the personal data of the User for whom you have given your consent during the configuration of the access of the social network in question. Any information provided in connection with these social applications could be accessed by members of the corresponding social network, such interactions will be governed by the privacy policies of the entities providing the services. HOTEL VICTORIA, S.L. does not have any control or responsibility with respect to said entities or the use they make of user information.

2.2.1. Information about data processing for sending communications from HOTEL VICTORIA, S.L.
The data used, or provided, in the communications informative and / or promotional are treated by HOTEL VICTORIA, S.L. for purposes consisting of the electronic sending of information and communications about services, activities, publications and events and professionals of HOTEL VICTORIA, S.L. or the monitoring and optimization of marketing campaigns carried out through technologies for this purpose; and the elaboration of profiles for commercial purposes. The consent for the sending of said communications may be revoked at any time in each of the communications received through the mechanism enabled for this purpose. The criterion of data retention will be based on the manifestation contrary to the treatment on your part. In any case, you may exercise the rights of access, rectification, limitation, deletion, portability and opposition, by sending your request to the postal address indicated above or via email at www. Hotelvictoria.cat.

2.3. How long will we keep the User’s personal data?
In general, the personal data provided will be kept for the time necessary to meet the User’s request or as long as its deletion is not requested by the User. In the specific case of the curriculum, the data will be kept for a maximum period of three years, unless otherwise indicated by the interested party.

2.4. What is the legitimacy for the treatment of the User’s personal data?
The legal basis for the treatment of the data is the legitimation by consent of the User.

2.5 To which recipients will the User’s personal data be communicated?
In those cases in which the User requests, through the web, service proposals or resumes are sent, their data will be provided to those Spanish companies affiliated with the HOTEL VICTORIA, SL network, in those cases in which the User’s request so Justification Identification data may be provided to other entities affiliated with the HOTEL VICTORIA, SL network, including those located outside the European Economic Area, for the sole purpose of attending to the request linked to the country of destination. Likewise, the data may be transferred to administrations and public bodies for the fulfillment of obligations directly enforceable to HOTEL VICTORIA, S.L.

2.6. What are the rights of the User when they provide us with their personal data?
The User has the right to obtain confirmation about whether HOTEL VICTORIA, S.L. treats personal data that concern you, as well as to access your personal data, request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected . In certain circumstances, the User may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the User may object to the processing of their data. HOTEL VICTORIA, S.L. cease to process the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. The User may raise the issues that he considers in relation to this Policy as well as exercise his rights in the terms provided by law and must therefore send a communication by postal mail to: HOTEL VICTORIA, SL, Ctra. Barcelona, ​​96/98, 43820 Segur from Calafell (Tarragona), or email to: info@www.hotelvictoria.cat with indication of the corresponding request and accompanied by a copy of the identity card or identity document.

Cancellation policy
NON REFUNDABLE RATE

In the non-refundable rate if the client decides to cancel the reservation or the day and time of the reservation is not presented, 100% of the amount of the reservation will be charged.

REFUNDABLE RATE

In the refundable rate the customer can cancel free up to 3 days before arrival. The customer will pay the amount of the first night if canceled during the 3 days before arrival. If the client does not show up at the establishment, 100% of the reservation will be charged. It is essential to reserve the refundable rate to provide bank card details (card number, expiration date and credit card security number (CVV).